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Updated 2 months ago

Unexpected image result from llama parsing word doc

I'm trying to LlamaParse a word doc (Docx), in the job, I see the image result which looks nothing like my data (it's a word doc with no images):
Attachment
Screenshot_from_2024-10-17_14-06-53.png
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9 comments
Thank you for pointing this out @DanielBank , could you please share the job ID.

cc: @Sacha Bron
@DanielBank Sorry we had a glitch. Can you retry to process your Docx?
now I get a parse error (which is honestly more in line with my expectations): Started uploading the file
Started parsing the file under job id d3d77917-6acd-4adf-ba7d-0de6714aafe6
Error while parsing the file: Failed to parse the file: d3d77917-6acd-4adf-ba7d-0de6714aafe6, status: ERROR
How are you uploading the file? Via our frontend, API or the llama-parse python library?
via the LlamaIndexTS package
If we upload using the LlamaCloud UI, the file is parsed correctly
if we upload it using the npm package, it fails
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