Unexpected image result from llama parsing word doc

A community member is trying to LlamaParse a Word document (Docx), but is encountering issues. The image result they see does not match their data, as the document has no images. Another community member suggests retrying the process, and the original poster reports getting a parse error. They mention that if they upload the file using the LlamaCloud UI, it is parsed correctly, but if they use the LlamaIndexTS package, it fails. There is no explicitly marked answer in the comments.