The community member is experiencing an issue where ChatGPT is unable to find the answer to a question, even though the relevant information is present in the query. The community member asks what could be the reason for this and how it could be solved.
In the comments, another community member suggests that the issue may be related to the prompt used with ChatGPT, and recommends exploring different prompts that may better suit the use case. The original poster responds that they will try to play with prompts more to address the problem.
There is no explicitly marked answer in the post or comments.
Hi, sometimes I see the following problem: even although Nodes that are in the query have the proper found text information, ChatGPT can't find the answer. What could be the reason and how it could be solved? Thanks! (In the example below, it can't find the answer to the second question although the nodes have the proper found text):
How can I pay?You can pay using various methods such as PayPal Friends & Family, bank card payments, bank transfers, Apple Pay, and Google Pay. Please note that availability may vary depending on your country.Can I pay with paypal?I apologize but I don't know the answer.
