Hi, I am working on RAG system to provide insights from the large number of jira tickets. I use llama_index
DocumentSummaryIndex for this.
So I store ticket data in a form of
resolved_date,key,product,description in document per each date.
Summarization works pretty well for a general questions (e.g. provide common topics of incidents).
But is there a way for RAG to be able to provide insights based on:
- the tickets quantity (e.g. provide number of tickets for a particular topic/category)
- the dates (e.g. what is the month-to-month trend for a particular ticket topic/category)?
Is there a way to achieve this or at least what is the direction I should be looking at?
