Hi I am trying to build QA bot on slack

rravitheja

Hi, I am trying to build QA bot on slack channel. Referred to this notebook to give a start - https://github.com/jerryjliu/gpt_index/blob/main/examples/data_connectors/SlackDemo.ipynb. But I am getting the following error.

ERROR:gpt_index.readers.slack:Error creating conversation: The request to the Slack API failed. (url: https://www.slack.com/api/conversations.replies)
The server responded with: {'ok': False, 'error': 'ratelimited'}

Though the error is regarding rate limit. I am confused how to resolve it. Any directions @jerryjliu0 or anyone can give?

17 comments

jjerryjliu0

@ravitheja how much are you hitting the slack API ?

rravitheja

@jerryjliu0 I think the error is because of a slack channel having 12k+ messages so it's going to rate limit error. I tried the same with a sample slack channel with 10 messages it's working pretty fine. Any idea on how to proceed further for channel with lot of messages?

rravitheja

I cross-checked, after around 150 hits, I am getting this error.

jjerryjliu0

got it, interesting. the slack reader currently does paginated calls

jjerryjliu0

we could add an option to wait in between each paginated call?

rravitheja

Yeah. Currently testing it.

rravitheja

@jerryjliu0 I just read the slack api docs. So, converations_history and conversations_replies comes under Tier 3 methods. Tier 3 methods have a hit rate limit of 50-100 per minute I guess. Check here - Web API Tier 3 rate limit - https://api.slack.com/docs/rate-limits#:~:text=If%20you%20exceed%20a%20rate,seconds%20until%20you%20can%20retry . So I guess we should keep a waiting option between calls. What do you think?

BBCM [wade.digital]

Ravi, you may want to take a look at this. I don't know what you're using for API retries, but I'm trying to figure out how to implement something similar and figured I'd share: https://learn.temporal.io/tutorials/typescript/chatbot/

rravitheja

Checking on it.

EEJ Oruche

I was having this similar issue. @ravitheja did waiting between calls work for you?

rravitheja

yes

rravitheja

Also the codebase is updated now. So, it should read total chat with wait time whenever ratelimit error is reached. @EJ Oruche

EEJ Oruche

ah i see, so I did see that in the slack reader code was i was debugging. Perhaps my issue is different then. I assumed it was related b/c the whole process timed out

rravitheja

okay. so what is something that caused the error?

EEJ Oruche

im not totally clear, I have the traceback. I will caveat im not strong in python so it could be user error

rravitheja

okay. are you trying it on windows machine? possible to once try on google colab? @EJ Oruche

EEJ Oruche

@ravitheja im on a mac, doing it locally

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Hi I am trying to build QA bot on slack