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Updated last year

Emails

What is the best way to construct index from emails? I would like to create an email bot that's capable of answering as a person
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4 comments
Hmm, not sure if an index is the right thing here?

Maybe a list or vector index to create a summary of past emails, and then you feed the summary and X most recent emails + instructions to the LLM to generate a response?
In the past, i have used phone call transcriptions and created vector index directly with them and the responses were great. I was thinking of the same thing with emails, but I want to avoid any personal details that might be retrieved from the knowledgebase
Personal details are tough. You could try using the (beta) PII masking thingy we have

https://gpt-index.readthedocs.io/en/latest/examples/node_postprocessor/PII.html
Tricky problem though πŸ˜…
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