Hello Community.....I am trying to make a customer support chatbot that can run conversation with customer also it will answer questions with RAG....So, it will need both chat-engine and query-engine.....Is there any way I can do this??
Hey there! I love the idea of creating a customer support chatbot that combines conversational abilities with RAG for answering questions. The biggest challenge here is ensuring that the bot can maintain a natural dialogue while also retrieving accurate information quickly. To tackle this, I recommend using a chat engine like Rasa for the conversation flow, paired with a vector database to handle data retrieval, and then integrating a language model like GPT to generate contextually relevant responses. If you need any help with the implementation, I’d be more than happy to assist you! Cheers!
