Asking Follow-up Questions After User Inactivity

At a glance

The community members are discussing how to ask follow-up questions after a period of user inactivity, and how to end the conversation if the user responds negatively. Some suggestions include:

- Using a timer to check if the user has been inactive for 2 minutes, and then asking if the user needs any further assistance.

- Validating the user's response using a language model or training a small machine learning model to identify the user's intent.

- Resetting the chat engine's memory to remove the user's conversation if the user wants to end the conversation.

However, there is no explicitly marked answer in the comments.

PPragyan Mohapatra

How can I ask follow-up question such as if I can help you with anything else after 2minutes of inactivity from the user

6 comments

WWhiteFang_Jr

You can keep a timer for this and check if time exceeds ask question to the user

PPragyan Mohapatra

And how do I end conversation if user responds a no

WWhiteFang_Jr

You can either validate response using llm or train a small ml model to identify the intent.

PPragyan Mohapatra

Any sample example how to end conversation for that user?

WWhiteFang_Jr

How do you want to end the conversation?

WWhiteFang_Jr

You can simply reset the chat engine memory if you want to remove user conversation from the chat engine

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Asking Follow-up Questions After User Inactivity