Asking Follow-up Questions After User Inactivity

Question

How can I ask follow-up question such as if I can help you with anything else after 2minutes of inactivity from the user

WhiteFang_Jr · Answer

You can keep a timer for this and check if time exceeds ask question to the user

Pragyan Mohapatra · Answer

And how do I end conversation if user responds a no

WhiteFang_Jr · Answer

You can either validate response using llm or train a small ml model to identify the intent.

Pragyan Mohapatra · Answer

Any sample example how to end conversation for that user?

WhiteFang_Jr · Answer

How do you want to end the conversation?

WhiteFang_Jr · Answer

You can simply reset the chat engine memory if you want to remove user conversation from the chat engine

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