A community member is new to LlamaIndex and is trying to set up observability using the integrations mentioned in the LlamaIndex documentation. They have tried Phoenix, DeepEval, and Wandb integrations, but all of them are failing. Other community members suggest using the Arize integration, providing installation instructions. However, the Arize integration is also not working for some community members. They discuss different methods of setting up the callback manager, and one community member eventually finds a solution by moving the global handler configuration to the entrypoint of their application.
Arize is not working here @Logan M you're using the set_global_handler or the from phoenix.trace.llama_index import OpenInferenceTraceCallbackHandler() ?
Nevermind, you just sparkled me the solution. I had configured within my API route action method for setting the global handler inside the action. I moved to my entrypoint main.py and it worked like a charm!
